Shipping Policy
Thank you for choosing MassGass! To ensure you receive your order as quickly as possible, we have established the following shipping policy:
The goods you order will be delivered to the address you give when you place your order. Goods will not be shipped until payment has been made. Please note that all products only ship within the United States.
Warehouse Address 1 : 2078 E Francis Street, Ontario, California
Warehouse Address 2 : 6587 Delilah Rd, Egg Harbor Township, New Jersey
Due to product size issues, we do not accept P.O. Box addresses. Please provide a residential address.
1. Shipping fee
Free shipping
2. Tax
0% tax
3. Order Information Modification
If you need to modify your order information, please send us an email within 24 hours of placing your order. If the order has already been shipped, no modifications can be made.
4. Handling Time
Typically, orders require 0-1 day for preparation.
5. Shipping Time
Delivery time ranges from 3 to 7 business days, depending on your location and shipping method.
6. Order Delays
Orders may experience processing and delivery delays due to U.S. holidays or adverse weather conditions. In the event of special weather disruptions, we will notify you via email. If an order remains in the label creation status for more than 4 days, please contact us, and we will coordinate with the shipping provider to arrange a reshipment.
7. Logistics Providers
FedEx,UPS and USPS
We do not offer expedited shipping due to the nature of the product.
8. Tracking Order
You can track your order here: order tracking
9. Wholesale Orders
For wholesale orders, if our overseas warehouses have sufficient stock, we can ensure normal shipping. If there is no inventory, we will communicate with you via email to discuss further arrangements.
Should you wish to return any product(s) to us then please, in the first instance, contact our Customer Service team on: service@massgass.com who will advise you accordingly.
**All sales on MassGass Pressure Release Valves and Nozzles are final.**